Accessible transportation for visitors to Ottawa
Since 1996
Serving the region
7 days a week
Seven days a week, 6 a.m. to 9 p.m.
Trained
First aid, CPR, PDSB
Bilingual
Ottawa and Gatineau
Ottawa’s paratransit is built for registered residents, which leaves visitors arranging their own accessible rides.
TSMO takes bookings in advance: airport arrivals, hotel transfers, museum days, Parliament Hill, and the trip back.
Can I book before I arrive?
Yes, and that is the point. A wheelchair-accessible vehicle waiting at arrivals removes the part of the trip most visitors worry about.
What kind of vehicle?
Lift platform, secured wheelchair positions, padded reclining geriatric chairs on board, on-board electrical power. Room for family or travelling companions.
Can TSMO handle a full day?
Yes. A vehicle and driver can be booked for a block of time rather than a single ride, which suits a museum day or a family event better than calling a cab each time.
A vehicle and driver can be held for a block of time rather than a single ride. Call with the schedule and you get a quote for the day.
Who is this for?
Families arriving for a graduation, a wedding or a funeral. Travellers attending a conference. Anyone visiting a relative in an Ottawa hospital or residence.
Frequently asked questions
Can I book accessible transport before I arrive in Ottawa?
Yes, and that is the point. A wheelchair-accessible vehicle can be waiting at arrivals.
Can visitors use Ottawa’s public paratransit?
Para Transpo is built for registered residents, which is why visitors arrange private accessible transport.
Can TSMO be booked for a full day?
Yes. A vehicle and driver can be held for a block of time rather than a single ride.
What kind of vehicle arrives?
A vehicle with a lift platform and secured wheelchair positions, with room for family or travelling companions.
Does TSMO pick up at the Ottawa airport?
Yes, with the booking made in advance.
Can TSMO take a group where only one person uses a wheelchair?
Yes. Everyone travels in the same vehicle.
Seven days a week, 6 a.m. to 9 p.m.
Need to arrange transportation?
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