Dialysis transportation in Ottawa and Gatineau

Since 1996
Serving the region
7 days a week
Seven days a week, 6 a.m. to 9 p.m.
Trained
First aid, CPR, PDSB
Bilingual
Ottawa and Gatineau
Dialysis is not one trip. It is three mornings a week, for years, and it starts early.
TSMO runs standing dialysis schedules across Ottawa and Gatineau, from 6 a.m., seven days a week.
Is it the same driver every time?
That is what a recurring schedule is for. A driver who already knows the building, the chair, the elevator and the person makes a 6 a.m. pickup a lot shorter.
A standing route is run by the same small team, so the person is met by a familiar face rather than a new one every week.
What about after the treatment?
People come off dialysis tired, sometimes dizzy, sometimes cold. The return is planned as part of the same booking, with accompaniment back inside the home rather than to the door.
Does TSMO serve the Ottawa dialysis centres?
Yes, both sides of the river. TSMO meets the regulations of Ontario’s transportation boards and picks up from Ontario hospitals, private residences and nursing homes.
Can a standing schedule be set up?
Yes. Recurring bookings are set once and run on the same days and times, which removes a phone call from every week of the year.
Frequently asked questions
Does TSMO run standing dialysis schedules?
Yes. A recurring route is set once and runs on the same days and times.
How early does service start?
At 6 a.m., seven days a week, which covers the first treatment shifts.
Is it the same driver every time?
A standing route is run by the same small team, so the person is met by a familiar face.
What if treatment finishes later than planned?
The return is part of the same booking, and the schedule adjusts.
Is the person accompanied inside afterward?
Yes. People come off dialysis tired and sometimes dizzy. The driver walks them inside and stays until someone takes charge.
Does TSMO serve the Ottawa dialysis centres?
Yes, on both sides of the river.
Seven days a week, 6 a.m. to 9 p.m.
Need to arrange transportation?
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