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TSMO

Home from the hospital, and settled inside

TSMO driver accompanying a person at home after their hospital discharge

Since 1996

Serving the region

7 days a week

Seven days a week, 6 a.m. to 9 p.m.

Trained

First aid, CPR, PDSB

Bilingual

Ottawa and Gatineau

Discharge transport brings someone home after a hospital stay, with the equipment and the hands the trip actually takes.

TSMO does it across Ottawa, Gatineau and the Outaouais, seven days a week from 6 a.m. to 9 p.m., including the evening discharges that catch families off guard.

01

What about the stairs at the house?

This is the question that decides most discharges. TSMO is equipped to handle stairs at private residences, which is why a trip other services turn down goes ahead.

02

How fast can a discharge be arranged?

Discharge decisions often land the same morning.

Call as soon as the date is known and we will tell you right away what today allows. Service runs until 9 p.m., which leaves room at the end of the day.

03

Does the driver leave at the door?

No. The driver stays until someone has taken charge of the person. If the family is meeting you there, the handoff happens inside.

04

Can the hospital book it directly?

Yes. TSMO has served the region’s hospitals and CHSLDs for years, alongside private clients.

Frequently asked questions

How quickly can a discharge trip be arranged?

Discharge decisions often land the same morning. Call as soon as the date is known and we will tell you right away what today allows.

Can the hospital book directly?

Yes. TSMO has served the region’s hospitals and long-term care homes since 1996.

What about stairs at the house?

Crews are equipped for stairs at private residences. Mention them when booking.

Does the driver leave the person at the door?

No. The driver stays until someone has taken charge inside.

Are evening discharges possible?

Yes. Service runs until 9 p.m., seven days a week.

Can someone on oxygen be transported?

Yes. Mention it when booking so the driver has the information before arriving.

Seven days a week, 6 a.m. to 9 p.m.

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