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Calling is fastest, and someone answers from 6 a.m. to 9 p.m. The form below suits requests that are not urgent.
Frequently asked questions
Should I call or use the form?
Calling is faster, and someone answers from 6 a.m. to 9 p.m. The form suits requests that are not urgent.
What information should I have ready?
Both addresses, the appointment date and time, and the mode of transport (seated, wheelchair or stretcher). Mention whether oxygen is needed, stairs at home, or the payer in the Details field, or by phone.
How soon will someone call back?
Forms are handled during service hours, 6 a.m. to 9 p.m. For an immediate answer, calling is faster.
Can a booking be changed or cancelled?
Yes. Call as early as you can: a vehicle and driver are held for you, and notice lets them be reassigned.
How is payment made?
Payment is arranged when you book. If a third party is paying, say so then and we will tell you how it is handled.