What happens during a medical accompaniment
Since 1996
Serving the region
7 days a week
Seven days a week, 6 a.m. to 9 p.m.
Trained
First aid, CPR, PDSB
Bilingual
Ottawa and Gatineau
A TSMO medical accompaniment runs in five steps, from gathering information before the trip to the handoff on arrival — nobody is left alone at any stage of the trip.
Before the trip
The driver gets information from the nurse, residence staff or family: mobility, oxygen, transfers, and whatever helps the person feel at ease.
The handoff
It begins inside the home, the residence or the hospital room, never on the curb.
During the appointment
The driver goes in, stays, and accompanies the person. The driver is not responsible for taking notes.
A family member who cannot be there
A phone call can be arranged during the appointment so a family member who cannot attend can take part.
On arrival
The driver stays until someone has taken over.
Frequently asked questions
What does the driver do before the trip?
The driver gets information from the nurse, residence staff or family: mobility, oxygen, transfers, and whatever helps the person feel at ease.
Where does the handoff begin?
It begins inside the home, the residence or the hospital room, never on the curb.
What does the driver do during the appointment?
The driver goes in, stays, and accompanies the person. The driver is not responsible for taking notes.
How can the family take part in the appointment?
A phone call can be arranged during the appointment so a family member who cannot attend can take part.
What happens on arrival?
The driver stays until someone has taken over.
Seven days a week, 6 a.m. to 9 p.m.
Need to arrange transportation?
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